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Better way to connect with your customers
Outgrid is a conversational customer support platform that helps businesses to communicate with customers across any channel.
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Automation for Ecommerce at least
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Whatsapp Usage Increase
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Conversations have been answered
Improve your customer supports with our tools
Elevate your support journey with Outgrid – where assistance meets excellence, andcustomer satisfaction takes center stage.
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Streamline Your Workflow with a CRM Solution
Our platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place.
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Consolidate Your Customer Conversations in One Inbox
A single inbox allows you to combine all of your phone, email, chat, and messaging app conversations in one location, improving your efficiency and customer satisfaction.
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Advanced Reporting
Advanced reporting provides insights into your company’s performance over any time range, helping you optimize your business operations.
Explore Integrations
Seamlessly connect and enhance your workflow with our powerful integration solutions.
Affordable Pricing Plans
Choose the perfect fit for your support needs with Outgrid’s flexible pricing plans.
Basic
$129
/ month
What’s included?
- Email Ticketing
- Knowledge Base Access
- Basic Reporting
- Standard Support
Recommended
Pro
$549
/ month
What’s included?
- Multi-Channel Support
- Advanced Reporting
- Automation Tools
- Priority Email Support
- Live Chat Integration
- Customer Satisfaction Surveys
Enterprise
$759
/ month
What’s included?
- Custom SLAs
- API Access for Integrations
- Advanced Analytics
- 24/7 Dedicated Support
Frequently Asked Questions
Explore answers to commonly asked questions in Outgrid’s comprehensive FAQ section.
How do I create a ticket in Outgrid?
To create a ticket, simply log in to your Outgrid account, navigate to the support module, and click on the ‘New Ticket’ button. Provide the necessary details, and our support team will promptly address your inquiry.